On Wednesday (May 8), more than 90 flights of Air India Express were canceled, causing inconvenience to thousands of passengers. In this situation, Air India Express is now operating alternative flights for passengers to ensure their journeys are completed. Additionally, the airline has issued a revised flight schedule. Passengers are advised to check the status of their flights before heading to the airports.
Advisory for Passengers
The airline has stated, “We are offering affected passengers the option to travel on alternative flights, including group airlines, to ensure they reach their destinations at the earliest.” Passengers are advised to check the ‘Flight Status’ on the airline’s website. Despite flight cancellations by the airline, an increase in the crowd of passengers was observed at airports.
Options for Air India Passengers
According to a statement sent by the airlines, “If a flight is canceled or delayed by more than three hours, passengers can opt for a full refund or rescheduling without any charges by messaging on WhatsApp (+91 6360012345) or visiting airindiaexpress.com.” Air India Express, owned by the Tata Group, operates 360 flights daily. After the onset of summers, an increase in the number of flights has been witnessed.
Impact of Crew Members’ Illness on Air India
Earlier, Chief Executive Officer Alok Singh had stated that due to a shortage of crew members, flights need to be reduced for the next few days. This problem arose because more than 100 cabin crew members reported sick before their flight duties. This situation forced Air India Express to cancel more than 90 flights. However, there was no prior information about this incident.
The unexpected cancellation of flights by Air India Express has caused inconvenience to passengers. However, the airline’s efforts to provide alternative options and prioritize passenger safety are commendable. Passengers are advised to stay updated with the latest information and cooperate with the airline authorities during this challenging time.